24racetan Privacy: What Leaves Your Hands, and Where
Using the service counts as accepting the policy, which is reason enough to know what is in it. Here is the substance, without the boilerplate.
Last updated: January 2026
1. Information We Collect
- Sign-up details: name, username, password, address, date of birth, email address and phone number.
- Money and identity: bank account details, card details, driving licence data, and your security question answers.
- Play data: transaction history, plus a record of your betting habits and preferences.
- Technical data: collected every time you use the site, including IP addresses picked up when HTML email reaches you.
2. How We Use Your Data
The listed purposes are assessing your suitability as a betting customer, registering you, running the account, settling bets, and contacting you by post, email or telephone, publicity included if you win. Market research and improving the service also appear on the list.
3. Legal Basis
Supplying your details counts as consent to be contacted about anything connected with the service. Some fields on the form are optional, and you may be asked to confirm or correct what is already on file.
4. Sharing Your Information
Information does travel: to banks that manage the account, to authentication agencies checking who you are, and to other agencies involved in administering it. Consent given at sign-up also allows business partners to receive your details for marketing or business development, and to approach you about their own products afterwards.
5. Cookies
Marketing runs on consent and can be switched off just as easily. Write to [email protected], ask to be removed from the list, and the promotional mail stops.
6. Data Security
The operator says appropriate technical and organisational controls protect personal information. No system is perfect, which is one more reason to keep the password out of a shared browser.
7. Data Retention
Most of it is gathered during registration, then topped up with every login, deposit, game and bet that follows.
8. Your Rights
- Ask which personal details are currently held on you.
- Get anything inaccurate corrected or refreshed.
- Take back consent to marketing through the marketing department.
- Ask which third parties have received your data, and why.
Requests like these go to the addresses on the Contact & Support page.
9. Changes to This Policy
The policy may be rewritten as the service develops, and the version on the operator's own site is the one that counts.